Metropolis Office Watch

On average, over 22% of telephone calls made during business hours are not business related, resulting in lost productivity, lost revenue, and higher telephone costs. You need call accounting to:

• Allocate costs to departments and projects

• Bill clients for calls made on their behalf

• Identify fraudulent use

• Monitor employee productivity, and provide other benefits

• Better forecast, budget, and allocate your telecom dollars

• Enable telecommunication departments to charge back recurring costs (e.g.,
equipment usage), as well as non-recurring costs (e.g., installation charges), to
the appropriate cost center or department

“My experience with ENS has been excellent. ENS installed an affordable telephone system for our company that fit our needs and transitioned us into the digital age. Their response to maintenance requests are timely with an emphasis on the personal touch which promotes a trustworthy relationship between us. I know I can contact ENS and have our needs addressed responsively.”

-Char Kovac, The Intec Group

Enterprise Network Services has been a vendor of McGladrey for many years.  Their service and expertise is invaluable.  We are pleased with the quality of service ENS provides. If given the opportunity we would highly recommend Enterprise Network services to others. We look forward to doing business with ENS for years to come.

-Lori Wilkerson, McGladrey LLP

ENS has a wonderful response time and will often rearrange their schedule to accommodate our needs. I would recommend ENS to anyone who is looking for a professional, courteous and responsive team to take care of your phone system maintenance or repair. Their customer service is outstanding and I consider it a privilege to call them one of our Preferred Partners.

-Tiffany Gilbaugh, Partner Liaison Continuant